The Lean Organization and its Corporate Culture:

What does it look and act like?  How do we create it?

Tom Robinson, Catalyst Consulting Team

April 29th, 2009

Glen Acres Golf Club

Come hear Tom Robinson talk about his experiences over the past 25 years in creating meaningful change in a wide range of organizations in the Pacific Northwest.  What changed?  What were the cultural hurdles?  How was it accomplished?  What were the results when viewed internally?  What did clients and others see from outside the organization?

Tom Robinson has 25 years of experience in analyzing processes, coaching and developing managers, facilitating high-performing teams, and teaching methods for improving quality and customer service.

In the past decade, much of Tom’s consulting has emphasized lean methodologies, rapid process improvement, and group facilitation. In particular, he has focused on mapping and improving processes in non-industrial settings such as medical centers and clinics, research laboratories, and tribal service organizations.

Tom has consulted to a wide range of organizations including Boeing, BP Exploration Alaska, Burlington Northern Santa Fe, Fred Hutchinson Cancer Research Center, Getty Images, Harborview Medical Center, HIV Vaccine Trials Network, Lummi Indian Nation, Philips Oral Healthcare, Qualis Health, Puget Sound Neighborhood Health Centers, Standing Rock Sioux Tribe, Starbucks Coffee, Texas Tech Student Health Center, T-Mobile, University of Washington Department of Surgery, Virginia Mason Medical Center, and Watermark Credit Union. Tom has been invited to deliver workshops on lean strategies and methods to the American Health Quality Association, the American Society for Training and Development, Organization Development Network, and the Washington State Health Information Association.

Agenda

5:00-5:45                       Introductions and Social Hour

5:45-6:45                       Lean and the Corporate Culture

                                       Tom Robinson

6:45-7:15                       Dinner

7:15-8:45                       Panel Discussion

                                       Panel Members TBD

Directions

Glen Acres Golf Club 1000 S. 112th St. Seattle, WA 98168

From I-5 Northbound

· Take Hwy 518 Westbound to Hwy 509.

· Curve Right to Hwy 509 onramp

· Take 1st Exit to S. 128th St.

· Turn Right onto S. 128th St.

· Turn Left Immediately onto 8th Ave S.

· Turn Right at first stop onto S 112th St.

· Turn left into Second Driveway for Glen Acres.

 

From I-5 Southbound

· Take the Michigan St Exit.

· Turn Right at bottom of the off-ramp onto Michigan St.

· At 3rd light take soft right onto 1st South Bridge.

· Follow Hwy 509 Southbound and exit Glendale Ave S.

· Turn Left at bottom of off ramp and go straight through the stoplight.

· Turn left into second driveway for Glen Acres.

 

Please Note:  If you have turned into the driveway to find a locked gate, turn right immediately into the parking lot and follow driveway to the country club.  You do not need to pass through the gate in order to get to the country club.